ars of age) Booking my vacation with Travel Triangle: I had finalized a plan for my Kerala Trip as Delhi --> Cochin --> Munnar --> Allepy --> Trivandrum --> Delhi I was sent a link to make payments towards air tickets, I paid for the tickets and relaxed. Tickets were sent to me and I realized that tickets sent to me were Delhi --> Cochin --> Delhi. Which mean after my last leg at Trivandrum is complete I undertake a 6-7 hour journey from Trivandrum to Cochin to catch a flight when there is an Airport in Trivandrum. I had to get the flights cancelled and got my tickets re-issued. Travel Triangle just agreed to bear 50% of cancellation charges. I had to bear 50% charges for trusting my booking agent that he would have done things right. Now begins my story of ordeal with my Travel Agent. Day 1 - Was at Crowne Plaza Cochin, you cannot go wrong with Five Stars. Day closed well. Day 2 - We started from Cohin to Munnar at around 11 in the morning. We were told it would take approx 4 hours to reacch Munnar, however actually we checked in at our Munnar Resort after 5 PM. That's whopping 6 Hours Drive. Ok agreed this wasnt mentioned in the itinerary and we believed Drivers words that he would take us to Munnar in 4 hours'. So our bad. Day 3 - We started from Munnar at 9:45-10 AM to Alleppey. Itinerary specifically stated "Proceed to Alleppey or Kumarakom for a House Boat Journey after Breakfast. The Journey takes Around 3 Hours to cover 150 Kms. " However, it took us again 6 hours to reach Alleppey. Mind you, we havent reached our house boat yet. On our way we were told that if you reach the houseboat after 5, you will not be taken for the round through backwaters. Then "BANG"our driver rammed the car into another vehicle. There is no place to upload the pic else I would have shared the pic for you to understand the extent of damage. We were lucky that none of us were hurt. Again I would like to repeat that we were 4 adults and two infants. Then in the panic, the car key got locked inside the car and we were stranded in the middle of the road with nowhere to go. After about an hour an alternate vehicle was arranged to proceed to our house boat, which was even miserable. While we waited for the guy t arrive with duplicate keys we sent the ladies and kids to the houseboat. However there was nothing to eat/drink for the kids, not even milk. The guy at the boat offered some cold rice for the kids to which when my wife reacted he was kind enough to warm them up with salt. So our kids had salt and rice that evening. The A/cs of the "LUXURIOUS" house boat kept tripping. Later in the night I was told that the generator is not working properly that's why it is unable to support A/cs. After a lot of argument at about 11 in the night our house boat was moved to some other place where it was connected to some electricity supply and finally A/cs worked. The houseboat had lizards/spiders/cockroaches and other insects. There were no Towels in the bathroom which were provided after arguments. All in all it was simply terrible. Name of house boat provider was Dream Maker Hospitality Pvt. Ltd. Next morning when we confronted the manager of the Boat, he said since you came late all this happened. I understand that if I came late, I was denied a round of backwaters as per policy but does my late coming means bad service/non functioning of A/c/ No milk for kids/insects in my room etc. etc. Dejected we left the Houseboat to Kovalam, where we had our bookings with Taj and thereafter we completed last leg of our trip peacefully. So all is well that ends well. So that is how my experience been. So particularly selection of house boat was terrible and I would recommend that in case your itinerary includes stay at Dream Makers house boat kindly get it changed. Best memory of my Trip would be my stay in Taj Kovalam(of course Spice Green Holidays or Travel Triangle does not deserve any credit for that). It was just Taj Hospitality that did wonders.

rk

r my next South India trip

ned for some time and as a result in the last moment our houseboat was changed.Everything should be crystal clear from beforehand so that the people don't get unnecessary Harrassment for the inconvenience caused. Please work upon that Munnar sight seeing was very great.

ional park in Munnar. N ticket booking is accepted only via the e-ticket kiosk for which we wasted almost an hour trying to do the bookings. Their wi - fi there never worked. If the trip advisor could Inform travelers in advance which network works well specially in Munnar then may b the travellers could arrange for a sim before hand. Also there is an option for ticket booking for the wild life boating online. But not all travelers r aware of the same. That could b also informed so that the tickets can be booked Atleast 1 day in advance. Overall experience was satisfactory.. also the waterfalls in summer r dry. This is not mentioned to the travellers so sight seeing to these places r not worth it. Something better can be planned instead Have taken back some good memories from the trip. The back water house boat experience was good. The boat had wooden carvings.. our driver also was very cooperative n took good care of us during the trip. Would recommend the same driver to more passengers travelling in the future.

r. Vinu informed us that Many sightseeing and Safari locations mentioned in the travel itinerary planned by Mr. Robin like Soochipara Waterfalls, Wayanad Muthanga Wildlife Safari, Kuruvadweep Island, Thusharagiri waterfalls were closed due to Forest Department issue. He suggested that we cannot go to these places as they are closed for many days. Ideally, we would expect the travel booking manager to inform us about such temporary closure of sight seeing areas before we reach Wayanad, so that we could have planned and booked tickets for other Wildlife Safari's and sight seeing like Bandipur National Park, Mudumalai Tiger Reserve, Sulthan Bathery. We only realized that once we reached there. We even tried to book online Safari tickets to Bandipur when we reached there, but the tickets need to be booked atleast 3-4 days in advance. The price of the overall trip (Resort stay + Cab) could have been more competitive given a lot of tourists had skipped coming to Wayanad in May 2024 due to heat wave (hot weather conditions during day time). Most people were local Keralites. Overall, it was a decent experience with hotel stay, food and travel arrangements. Mr. Robin is prompt in answering queries through call / message making an interactive booking experience.

vy handled all the small small things very professionally right from picking us from Kochi Airport on first day to dropping us at Trivendrum Airport on last day. Breakfast provides by the hotels was very hygienic. Overall I will rate 10/10 to the service provided to me by the travel agent & all my further trips will plan from Travel Triangle only. Visit to Eravikulam National park at Munnar Elephant ride & Kalaripayattu at Thekkady Houseboat experience was best at Alleppey Kanyakumari & Padmanabhan Swami temple visit was the best part of the trip .

e stopped at 5.30 pm and resumed next day morning. Rest of the time, it was like a stay at a hotel. But hospitality was good.